By visiting our website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

TRUEMEDO offers skincare and personal care products designed with quality ingredients suitable for most skin types.

• Product images are for illustration purposes only.
• Actual packaging, colors, and appearance may vary slightly.
• Results may differ from person to person depending on individual skin type and usage.

All prices are displayed in INR (₹) unless stated otherwise.

• We reserve the right to modify product prices without prior notice.
• Promotional offers may be changed or discontinued at any time.

We reserve the right to:

• Accept or reject any order.
• Cancel orders due to incorrect pricing, stock unavailability, or suspected fraudulent activity.
• Limit purchase quantities where necessary.

If your order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

We accept secure online payments through approved payment gateways.

By making a purchase, you confirm that:

• The payment information provided is accurate.
• You are authorized to use the selected payment method.

• Delivery timelines are estimates and may vary depending on your location.
• Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.
• Customers must provide accurate shipping details. Incorrect addresses may result in delayed or failed deliveries.

Returns and refunds are governed by our Refund Policy.

Products that have been opened, used, or damaged by the customer may not be eligible for return unless they are received in damaged or defective condition.

Our products are intended for external use only.

Before using any skincare product:

• Read the product instructions carefully.
• Perform a patch test before first use.
• Discontinue use if irritation occurs and consult a healthcare professional if necessary.

TRUEMEDO is not responsible for allergic reactions caused by individual sensitivities.

All content on this website including logo, brand name, product descriptions, images, graphics, designs, and text is the exclusive property of TRUEMEDO and may not be copied, reproduced, or distributed without prior written permission.

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload harmful software or malicious code.
• Interfere with the website's operation.

TRUEMEDO shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of our website
• Use of our products
• Delay or interruption of services

Our total liability shall not exceed the amount paid for the purchased product.

Your personal information is collected and processed according to our Privacy Policy.

We are committed to protecting your privacy and maintaining the security of your personal information.

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].